Sparkfund Technology Subscription with Functional Guarantee:
Municipality
The Problem
Community Center pool has a non-functioning dehumidification system that is damaging other portions of the pool, preventing the city from hosting regional events and negatively impacting member experience. Local vendors continue to service the equipment and offer expensive repair proposals, but have proven to lack the ability to properly engineer a new system or stand behind their work with guarantees.
Solution
A Technology Subscription contract that guarantees the equipment works through remote monitoring of system operations and consistent preventative maintenance. If not, the payment is reduced so the city is never on the hook for paying for equipment which isn’t working properly.
Results
- All maintenance, repair & even full equipment replacement included in monthly payment
- Full transfer of system performance risk
- No additional overtime or added fees - payment is fixed for life of the term
- Access to live uptime data, system insights and Subscriber Services portal at no added cost